CUSTOMER SURVEY

Please fill out this short survey form to assist NRI in continually improving our products and services to our customers.
Thank you for your time and feedback!
Fields marked with * are required.
Your Name *
Your Company Name *
Date
Account Manager *
Quality
How would you rate the Quality of your product received from NRI?
How would you rate the Reliability of your product received from NRI?
How would you rate our Quality system for requesting and implementing corrective actions?
How would you rate our overall Quality compared to other EMS providers?
Delivery Services
How would you rate our On Time Delivery Performance?
How would you rate the condition of your orders upon their arrival?
How would you rate our Delivery Services compared to other EMS providers?
Customer Services
How would you rate our Customer Service/Sales Cooperativeness?
How would you rate the knowledge of our Customer Service/Sales Representatives?
Rate how often Customer Service exceeds your expectations?
How would you rate our Customer Service/Sales Cooperativeness compared to other EMS providers?
Pricing
How would you rate our Pricing compared to other EMS providers?
Quote
How would you rate NRI’s Quote turn time compared to other EMS providers?
Other Comments:
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